Imperial Plumbing Solutions
Plumber
Contact details
- Address
- 189 Pleasant Ridge Ct, Benson, NC 27504
- Phone
- (919) 800-2023
Hours
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
From Google, checked Oct 2026.
Google Reviews
Dylan installed a smart water meter for us and did maintenance on our tankless water heater. He did a great job at a reasonable price and was meticulous in workmanship and explained clearly the process. I would definitely keep him in the speed dial for any plumbing issues.
Did a heat tank project with Dylan and he went above and beyond! Wish I had found him sooner, def recommend and will reach out for any future projects.
Dylan is very knowledgeable and prompt - if I ever have any plumbing issues he’ll be the first I call. 100% recommend.
Starting with Imperial Plumbing Solutions
The first step is a call to Imperial Plumbing Solutions in Benson. The company says Dylan Reid is both its owner and its plumber. It describes itself as a second-generation, owner-operated shop and states that pricing is given upfront.
Google shows a 5.0 rating from 31 reviews. Reviewers most often mention quick responses and plumbing knowledge. Several also call the prices reasonable.
Plumbing and water heaters in Benson
The company says it takes residential and commercial work across Wake, Harnett and Johnston counties. It names water heaters and pipe repairs as its specialties. It reports over 14 years of plumbing experience and states that it holds NC Plumbing License #33405. Google classes it among gasfitters and drainage services, and also as a kitchen and bathroom remodeler.
Water heaters come up in several reviews, including a replacement, tankless maintenance and a tank project. One reviewer had a venting problem fixed during the replacement visit, and another had a smart water meter installed. Per the American Community Survey, the median home in Benson was built in 1988 (2024 survey).
Have your symptoms ready before you call: what the water heater or pipes are doing, and when it started. One reviewer says Dylan listened to exactly that kind of description.
In the business's own words
Imperial Plumbing Solutions is a Native American, second-generation, owner-operated plumbing company based in Benson, NC, proudly providing residential and commercial services across Johnston, Wake, Harnett Counties, and the Triangle area. Backed by over 14 years of hands-on plumbing experience and an NC Plumbing License #33405, owner and plumber Dylan Reid delivers specialized expertise in local plumbing systems, water heaters, and pipe repairs. Known for transparent upfront pricing, honest communication, and a 5.0-star rating backed by verified customer reviews, Imperial Plumbing Solutions ensures reliable, prompt, and high-quality workmanship for every community they serve.